At Tompkins, we prioritize relationships, mutual support and a sense of belonging to create and maintain a culture of excellence. We value loyalty, trust and a sense of shared responsibility which fosters a growth mindset, encourages collaboration and recognizes the importance of community in all aspects of work and life.
Our Mission
To deliver a remarkable financial services experience that creates sustainable value for our clients, communities and shareholders.
Our Vision
We will be our clients’ most trusted financial advisor, a great place to work and a leader in our communities, while delivering consistently superior performance.
Our Values
Integrity
Client-Centric
Community Impact
Sustainable Excellence
Empowerment
Commitment to and from Employees
Our Values Defined
Integrity: Respect the Company with the highest standards of honesty and ethical principles.
Client-Centric: Create the best experience for our clients within the overall interest of the client and company.
Community Impact: Enhance the vitality of our community through meaningful engagement and stewardship.
Sustainable Excellence: Ensure decisions are made with a long-term view that deliver sustainable benefits to our stakeholders.
Empowerment: Trusting others with responsibilities and authority to make decisions within the scope of their role.
Commitment to and from Employees: Provide mutual support in ways which support lasting loyalty and long-term commitment.
Our Leadership Commitment
Our leadership teams are committed to fostering a culture where everyone belongs and feels valued and accepted. Our Board of Directors believes that having a wide variety of experiences, skills, and perspectives from the boardroom to the breakroom creates a better working environment that allows everyone the opportunity to grow both personally and professionally and succeed as a member of our Tompkins community.
Initiatives
Our team members are the very heartbeat of Tompkins. And we know the uniqueness − and happiness − of each and every one of them is key to the success of our company and our communities. If you seek a workplace that values team members from different backgrounds and cultures with varied skills, experiences, perspectives and ideas, then picture yourself here.
Our commitment is to create an environment where everyone is valued. Our One Tompkins initiative brings together minds and ideas from across the company to implement educational sessions and cultural celebrations. You’ll see these efforts reflected in our onboarding and mentoring processes. You’ll see them reflected in resources to support us internally and support our communities externally, like our Employee Resource Groups and Acorn Community Alliance.
Why do you love Tompkins?
Hear what our very own, real life team members have to say!
Abigail
"I love working for Tompkins for so many reasons. I have been with the company for about a year and a half and it has by far been the best job I’ve ever had. There is variety in my day to day tasks which keeps my days interesting. I am always learning new things. Helping people is at the core of what we do at Tompkins, and I find my job very fulfilling because of that."
Matt
"I like working for a company that takes its spot in the community seriously. From sponsoring events to donating to worthwhile causes, the company is vital to the area and recognizes that."
Alexandria
"Tompkins offers the flexibility to learn and grow in a career. It is a safe learning environment that offer different approaches to learning. Tompkins really does value team members, clients and communities."
Calicia
"Tompkins is an inclusive company who cares about their team members."
Eileen
"The people are great here. It's a true team effort daily."
Dixie
"Tompkins is Family. We are a community."
Joshua
"I have never had a job so consistently make me feel that the management and higher-ups genuinely care about the employees."
James
"Many of the people that I started working with at Tompkins are still working with us now. We have grown together in our jobs and maintained a comradery that will continue to strengthen until we each retire."
Shelly
"I love Tompkins because the company is dedicated to their customers as well as their employees. It truly offers long term values, support, and flexibility to its team members."
Tricia
"I am treated with respect, given daily encouragement, compensated well and I am working with professionals that I can learn from. The Tompkins Culture revolves around its employees, their values, and understanding of work-life balance."
Joshua
"I have never had a job so consistently make me feel that the management and higher-ups genuinely care about the employees."
Sandra
"I love Tompkins because of its commitment to its employees. We have great benefits. I am never afraid to put my family first. I also love my co-workers and have an amazing boss. It means a lot to have leaders visit us at the branch and know us by name."
Jennifer
"Working with a true TEAM is so refreshing. Everyone helps one another and ultimately, we all succeed. As a result of our togetherness, our customers win big and receive top-notch personalized service."
Madison
"Tompkins is an amazing company. Everyone is always there for each other. It is the best working environment."
Jon
"I love Tompkins for the people I work with and interact with every day. From the first day, everyone was so welcoming and made me feel like one of the family."
Noreen
"I must love Tompkins – I have been an employee for almost 40 years. I love that the employees are like a second family."
Jenna
"The sense of community that is fostered here reaches out to customers and employees alike, it really feels like."
Mary
"I love how I am treated as an employee. Tompkins really cares about each and every one of us!"
Matt
"Tompkins has spoken from day one of a culture of inclusion, understanding, and teamwork. I have heard that all before at many places. But here it is lived, and you can feel the difference with the care people put into their interactions. That difference is why I love Tompkins."
Kathy
"Each employee gets a lot of respect. Leadership seems to really care about all the employees. We all work together to help our clients and write new business. Everyone WANTS you to succeed."
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